Case Study: Automating vendor invoice processing to cut finance handling time
Client Challenge
Client's finance team processed 40–50 vendor invoices per month across multiple departments.
Invoices were submitted inconsistently by multiple channels (emails, chat), and the finance team had to manually extract invoice details and upload data into the finance system.
Baseline effort:
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Manual processing: ~15 minutes per invoice
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Monthly effort: ~11–12 hours
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Pain point: finance time was spent on data entry instead of validation and control
As invoice volume grew, effort scaled linearly and created avoidable operational overhead.
Our Approach
We designed a no/low-code invoice intake and parsing workflow that automated data extraction while preserving financial oversight.
The focus was on:
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one simple submission channel
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reliable structured data extraction
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clear audit trail
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human review only where it adds value
How it works
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Centralized invoice intake
All employees email invoices to a single address:invoices@company.com -
Automated intake & storage
Using Zapier:
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invoice attachments are automatically saved to Google Workspace (Shared Drive, structured by month)
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an intake record is created in Airtable, capturing: employee email, timestamp, link to the original invoice file
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AI-powered invoice parsing
Each invoice is sent to an AI extraction step using OpenAI: vendor name, invoice number, dates, totals, tax, currency, PO / reference.
The AI outputs strict JSON, mapped directly into structured Airtable fields.
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Smart review logic
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~25% of invoices (exceeding amount threshold) are flagged for manual review
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remaining invoices are auto-approved and uploaded to the finance system
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random spot checks ensure quality control
Results
Before automation
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~15 min per invoice
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~11–12 hours/month of finance time
After automation
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~25% reviewed manually:
~11–12 invoices × 5 min ≈ 55–60 min -
Random inspections:
~2 invoices × 5 min ≈ 10 min -
Total monthly effort: ~1–1.2 hours
Impact
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~85–90% reduction in manual processing time
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Finance shifted from data entry to exception handling
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Consistent, structured invoice data
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Full audit trail (employee > invoice > source file)
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Faster invoice turnaround and fewer errors
Tools Used
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Zapier
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Google Workspace
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Airtable
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OpenAI